Author: Editorial Team

Life can surprise you with unexpected detours, like a wrong turn on a familiar journey. We frequently take our health for granted, only to find it placing an unforeseen burden on ourselves and our families. Cancer, the second leading cause of death worldwide, can appear out of the dark and change our lives at any moment. Although early detection is crucial in getting a step ahead of the disease, not everyone has access to the necessary screenings or care to give them the best chance to beat it. A recent study* revealed India’s declining health, especially the rising cases of cancer. There are now 100 cases for every 100,000 people, which is expected to rise above the global average in the next few years – from 1.39 million in 2020 to 1.57 million by 2025. Alarmed by the way things are he...

In the fourth episode of our ‘Customers at Heart’ series, we dive into how LG US has boosted customer satisfaction by revamping its refund system through the Online Brand Shop (OBS). Imagine purchasing a brand-new washing machine or refrigerator, only to have it malfunction unexpectedly with no feasible repair options. Even with a full refund, such an experience can leave a sour taste. To rectify this, LG US initiated a collaborative project aimed at overhauling the refund process to enhance the customer experience. Six teams – the North America Strategy Team, DXP OX Team, DXP TDI Team, Service Corporation Call Center Team, Service Corporation Planning Team and the North American Accounting Team – voluntarily joined forces to develop a more efficient and customer-centric refund system. T...

Selected Finalists to Receive Funding to Develop and LaunchTheir Gaming or Lifestyle App on LG Smart TVs SEOUL, July 9, 2024 — LG Electronics (LG) announced a call for participants for its annual global webOS hackathon, with a focus this year on AI-based solutions and gaming services. Developers worldwide are invited to apply and submit their apps for a chance to win a significant monetary prize along with the opportunity to present onstage to LG executives in Seoul, South Korea, this September. As a web-centric platform with an easy-to-use Smart TV software development kit, webOS enables developers to create third-party services and apps for millions of homes worldwide. The platform offers developers the tools to create apps and services that engage media, devices, security, networking,...