Author: Editorial Team

For consumers, it’s the ‘experience’ that counts. According to PwC, 73 percent of all customers place experience near the top of their checklist when making purchasing decisions, following only price and product quality in order of importance. LG, a company that strives to ensure that ‘Life’s Good’ for all, has prioritized the art of providing F.U.N. – first, unique and new – core values for customers. To successfully deliver the types of experiences that customers desire, LG first had to make sure that all parts of the organization were aligned and properly equipped for the task at hand. In 2024, new CX performance management system is applied to the entire executive organization structure – not just Korean executives at the company’s headquarters but global executives and employees in ...

Taking its role as a leading corporate citizen of the world seriously, no matter where it operates, LG always prioritized activities that deliver a better quality of life to underprivileged communities as part of its ‘Life’s Good’ mission. Aligned with this commitment, LG Thailand recently set its sights on giving back to society with the ambitious goal of running at least one social project per quarter this year. To kick things off, the company established a project dedicated to improving the development and learning environment of Thai youths in the first quarter. This initiative saw over thirty LG Thailand employees volunteer to restore Wat Klong Klone, a school located in the Mueang District of Samut Songkhram Province, to its original splendor. Joining them for this great cause wer...

At MODEX 2024, North America’s premier logistics exhibition, LG demonstrated its strong commitment to meeting the evolving needs of the global logistics industry. The company’s standalone booth featured a wide range of customized solutions for modern warehousing and smart factory environments – from order-picking robots to robot control systems incorporating high-speed communications technologies. LG’s innovative AI-powered industrial robots headline a diverse lineup of solutions that can help fulfillment logistics companies enjoy a seamless digital transformation (DX). Consisting of two zones – the Distribution Center and Smart Factory – the company’s booth at MODEX provided real-world scenarios clearly illustrating the immense value and operational efficiency that LG’s robots can deliv...