KLM and Thalys make train travel more appealing to intercontinental and European transfer passengers
KLM Royal Dutch Airlines and Thalys have closed an agreement to continue developing their joint AirRail product with a view to making it more appealing to customers. The aim is to increase the number of passengers with connecting KLM flights at Amsterdam Airport Schiphol who travel from Brussels – and back – by train.
For some time now, KLM has offered transfer passengers the option of boarding a Thalys high-speed train instead of a flight on the Brussels-Schiphol leg of their journey (or vice versa). Before the Covid-19 pandemic, 20 to 25% of these passengers (some 36,000 customers) chose this option. KLM and Thalys would like to increase this percentage, and KLM is consequently purchasing enough seats from Thalys, which makes one of its daily services between...